Every referral classified the moment it arrives.
Urgent, symptomatic, and screening cases land in separate queues immediately, with no manual sorting required.
Stat cases (rectal bleeding, anemia) are separated from symptomatic and screening referrals automatically so urgent patients never sit in the same queue as routine colonoscopies.
Batch processing runs three times daily. No referral waits until someone gets to it.
Every gap caught before it reaches your queue.
Incomplete referrals are flagged and returned to the referring provider specifying exactly what is missing, before any staff member touches the file.
Labs older than 60 days, missing imaging reports, incomplete hospital records: flagged automatically, with a fax-back sent to the referring provider.
GERD cases require a documented 8-week PPI trial with dates. Diarrhea referrals require current labs and stool studies. Cases that don't clear are rejected before any staff touches them.
Patients with a colonoscopy in the last year and addresses outside your service area are filtered at intake, not after a scheduler has already spent time on the file.
Every patient verified before a slot is offered.
Carrier rules are applied automatically. Ineligible cases are excluded before they consume any scheduling capacity.
Carrier rules are applied automatically. Certain payers route to specific physicians, require end-of-day slots, or have facility restrictions. No staff lookup required.
Referrals that don't meet insurance criteria are excluded before they consume any scheduling capacity.
→ Dr. Patel · Morning slot
→ Dr. Kim · End-of-day slot
Colonoscopy (45378)
Upper endoscopy (43239)
Colonoscopy (45380)
Submitted same-day. Tracked automatically.
Colonoscopies, upper endoscopies, and capsule studies frequently require payer authorization before they can be scheduled. TriFetch identifies the requirement, populates the request, and submits it without staff involvement.
Authorization requirements identified by payer and procedure code at intake. Requests populated from the referral and submitted same-day for qualifying procedures.
Denied authorizations are flagged with supporting documentation staged for appeal. Staff do not need to rebuild the case from scratch.
Booked and confirmed. No coordinator required.
Linda contacts the patient after eligibility clears, schedules the procedure, and completes a structured pre-procedure intake, all logged directly to your EHR.
Linda contacts the patient, schedules the procedure, and completes a structured pre-procedure intake: BMI, cardiac history, diabetic status, driver confirmation, high-risk medications.
Every call, every outcome, and every patient response is written to the chart automatically. Nothing falls through.
Charts built. Documents filed. Ready for approval.
Up to 5 patient charts created in parallel in 15 to 20 minutes. Staff approve each chart before it is finalized. Oversight without data entry.
Up to 5 patient charts created in parallel in 15 to 20 minutes, with all required fields populated from the referral and documents sorted into pathology, labs, insurance, and clinical notes.
Staff approve each chart before it is finalized. Oversight without data entry.